Institut für Management
FB 4: Informatik / Universität Koblenz
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Christ-Brendemühl, Sonja; Schaarschmidt, Mario
The impact of service employees’ technostress on customer satisfaction and delight: A dyadic analysisJournal of Business Research. Bd. 117. Elsevier B.V. 2020 S. 378 - 388
Höllen, Max; Lengfeld, Christian; Von Korflesch, Harald F. O.
The relationship between configurations of entrepreneurial finance and cultural entrepreneurs’ survival2020
Krämer, Tobias; Weiger, Welf H.; Gouthier, Matthias H. J. et al.
Toward a Theory of Spirals: The Dynamic Relationship Between Organizational Pride and Customer-Oriented BehaviorJournal of the Academy of Marketing Science. Bd. 48. H. 6. Dordrecht: Springer 2020 S. 1095 - 1115
Fislake, Martin
Adapting technikcamps a robotics summer school project for RwandaGeorge Eduful; Eric Kuda; Kester Quist Aphetsi; Miriam Eduful (Hrsg). Proceeding of the IEEE AFRICON 2019 - Powering Africa's sustainable energy for all agenda: the role of ICT and engineering; Accra, Ghana; 25th -27th September, 2019. Piscataway, NJ: IEEE Institute of Electrical and Electronics Engineers 2019 S. 1 - 5
Breuch, Benedikt; Fislake, Martin
Bringing Educational Robotics into the ClassroomWilfried Lepuschitz; Munir Merdan; Gottfried Koppensteiner; Richard Balogh; David Obdržálek (Hrsg). Robotics in Education: Methods and Applications for Teaching and Learning. 1. Aufl. Gorgan: Gorgan University of Agricultural Sciences and Natural Resources 2019 S. 101 - 112
Gouthier, Matthias
Customer Journey Management: Gute Reise, lieber Kunde!Service Today. Bd. 33. H. 2. Waltrop: ISB 2019 S. 12 - 15
Schaarschmidt, Mario; Walsh, Gianfranco; von Korflesch, Harald F. O.
Dual jobbers in the frontline: Testing a model of antecedents of naturally felt emotions2019
Höllen, Max; Konrad, Elmar D.; von Korflesch, Harald F. O.
Entrepreneurial Finance - Does it matter for the Success of Creative Entrepreneurs? A research study based on mixed methods2019
Höllen, Max; Konrad, Elmar D.; von Korflesch, Harald
Entrepreneurial Finance: Does it matter for Creative Entrepreneurs? A research study based on mixed methods2019
Christ-Brendemühl, Sonja; Schaarschmidt, Mario
Frontline backlash: service employees’ deviance from digital processesJournal of Services Marketing. Bd. 33. H. 7. Emerald 2019 S. 936 - 945