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A Reference Model for Dialog Management in Conversational Agents in High-Engagement Use Cases

Artificial Intellgence -- Application in Life Sciences and Beyond. The Upper Rhine Artificial Intelligence Symposium. Bd. UR-AI 2021. 2021 S. 167 - 174

Erscheinungsjahr: 2021

Publikationstyp: Zeitschriftenaufsatz (Konferenzbeitrag)

Sprache: Englisch

Doi/URN: 10.48537/gdsj-nz68

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Inhaltszusammenfassung


The objective of our research is to systematically derive a refined reference model for the dialog management component of a conversational agent. Firstly, we characterize high-engagement conversational agents and derive solution strategies to address this class of agents. Secondly, we propose a set of conceptual components that refines the dialog management component and addresses the solution strategies. Thirdly, we survey implementation approaches for the individual components of the refer...The objective of our research is to systematically derive a refined reference model for the dialog management component of a conversational agent. Firstly, we characterize high-engagement conversational agents and derive solution strategies to address this class of agents. Secondly, we propose a set of conceptual components that refines the dialog management component and addresses the solution strategies. Thirdly, we survey implementation approaches for the individual components of the reference model.» weiterlesen» einklappen

Klassifikation


DDC Sachgruppe:
Informatik

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